Unified Communications
Insight, strategic advice and case studies on unified communications (UC), UC deployment, interoperability and IP telephony.
Don Van Doren, our Stateside UC guru, looks at the UC industry developments and deployments in 2009, with an eye on what to do in 2010 and beyond.
Everywhere you look in IT these days there is Virtualisation and talk of Clouds, so what does this mean for unified communications? We ask Gwilym Funnell, Vice President Asia Pacific for Mitel.
Too many implementations overlook a fundamental part of the communication chain: the device at each end of the call. CC Strategy welcomes insight from renowned UC commentator Dean Howarth.
Most Recent Unified Communications
Marty Parker, our Stateside UC guru, reports on the evolved standing and diversity of UC, with some first hand case studies and feedback from Gartner's US Symposium.
It is often the case that the benefits of Unified Communications (UC) are clearly felt on the ground by those who benefit the most from streamlined business processes and ease of communication. The problem is that anecdotal reports about the benefits of UC will not be sufficient as evidence when the business case for the implementation (or continuation) of UC has to be made.
This article explores how organisations can radically improve productivity and effectiveness through deployment of 'Multi-dimensional Presence' as part of their Unified Communications strategy.
Ovum, the global advisory and consulting firm, conducted a new research with multinational corporations (MNCs). It shows that, despite fierce budget constraints, they are upping the pace of unified communications (UC) implementation and integration.
Mitel®, the trusted provider of unified communications solutions today announced that Great Ocean Road Real Estate, a large real estate agency in Victoria, has successfully implemented a Mitel solution to significantly reduce their ongoing communications costs and enhance collaboration between employees located across four different sites.
Daryl English believes that effective communications tools can help schools improve their productivity. English is the head of ICT Services for Mowbray College, a large independent educational college catering for students from pre-school to year 12. Mowbray College has three campuses on the western edge of metropolitan Melbourne, and a fourth located near Shanghai, China.
Cutting costs has become the main focus of enterprises across the world. Telecom costs form a major chunk of the overall IT expenditure and companies can reduce this by using telecom expense management (TEM) solutions. These solutions are employed to get the costs of doing business under control so that resources can be allocated for other more urgent requirements.
A TEM solution can provide organizations with a number of benefits including increased profitability and improved accountability. The company using these solutions is also better equipped to manage expenditure and make significant savings. Finding the right TEM vendor or managed services provider is also very important to ensure profitability from the solution.
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