Deployment Strategy
Research, case studies and best practice for UC deployment strategies.
Don Van Doren, our Stateside UC guru, looks at the UC industry developments and deployments in 2009, with an eye on what to do in 2010 and beyond.
Too many implementations overlook a fundamental part of the communication chain: the device at each end of the call. CC Strategy welcomes insight from renowned UC commentator Dean Howarth.
This article explores how organisations can radically improve productivity and effectiveness through deployment of 'Multi-dimensional Presence' as part of their Unified Communications strategy.
Most Recent Deployment Strategy
Ovum, the global advisory and consulting firm, conducted a new research with multinational corporations (MNCs). It shows that, despite fierce budget constraints, they are upping the pace of unified communications (UC) implementation and integration.
Cutting costs has become the main focus of enterprises across the world. Telecom costs form a major chunk of the overall IT expenditure and companies can reduce this by using telecom expense management (TEM) solutions. These solutions are employed to get the costs of doing business under control so that resources can be allocated for other more urgent requirements.
A TEM solution can provide organizations with a number of benefits including increased profitability and improved accountability. The company using these solutions is also better equipped to manage expenditure and make significant savings. Finding the right TEM vendor or managed services provider is also very important to ensure profitability from the solution.
The last thing that you should do in the midst of turbulent economic times is to invest in new technology, right? "Not necessarily", says Don Van Doren (Principal of UniComm). In this thought provoking article he makes a strong case for the implementation of Unified Communications (UC) as a means of blunting the edge of the current economic climate. He shows how UC can help cut costs, improve productivity and position your business for future growth.
Changing and/or unifying phone systems can deliver significant improvements in communication efficiency. The reason why this step is often resisted is the perception that the risks and sheer hard work will be of such a magnitude that it will crowd out any possible benefit. The following case study shows how even a very traditional organization can successfully manage this step.
This wide ranging white paper by Avaya is an excellent way to get up to speed with the fast growing field of Unified Communications (UC). It provides the reader with a comprehensive definition of UC before moving on to the business case for it. It also provides guidance on choosing the best UC solution and the management of the implementation of such a solution.
Many end-users are looking to the vendor community to help them bring their teams, applications and processes together. With existing infrastructure, past investments and licensing issues - what is the strategic path to new UC architectures? And what about interoperability? Joe Sweeney of IBRS talks with IBM's Craig Campbell.
Sidestepping the pitfalls
Unified Communications (UC) continues to be a heavily overused "buzz word" driven particularly by IT solution vendors. Many industry reports, case studies and user implementations have in fact highlighted that UC is in fact a very unique and organizational specific proposition and it is not the "one size fits all" approach.
Unified Communications (UC) continues to be a heavily overused "buzz word" driven particularly by IT solution vendors. Many industry reports, case studies and user implementations have in fact highlighted that UC is in fact a very unique and organizational specific proposition and it is not the "one size fits all" approach.
Quick Links
Login
Latest video
Mitel Movers & Shakers Interview
Latest event
Collective Intelligence 2010
March 01, 2010
When people come together there's no limit to what can be ac... click here