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Case Study #1: Quantifying UC Success

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Case Study #1: Quantifying UC Success
By Stephen Beacham
Case Study



It is often the case that the benefits of Unified Communications (UC) are clearly felt on the ground by those who benefit the most from streamlined business processes and ease of communication. The problem is that anecdotal reports about the benefits of UC will not be sufficient as evidence when the business case for the implementation (or continuation) of UC has to be made.


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