Unified Communications
Joe Sweeney of IBRS and IBM's Craig Campbell review our CIO panel session on defining Unified Communications and Collaboration and how to overcome the challenges in a modern business. With many different teams and stakeholders involved in the process how can you plan and deploy these solutions with success?
How Spotlight Stores, Accent Blinds, West Coast Eagles and Abigroup reaped IP telephony rewards
Last year's acquisition of Skype by eBay suddenly had everyone talking about VoIP. The general public's awareness of p2p consumer IP telephony applications grew overnight and what captured everyone's imagination was the possibility of cheap or even free calls.
Last year's acquisition of Skype by eBay suddenly had everyone talking about VoIP. The general public's awareness of p2p consumer IP telephony applications grew overnight and what captured everyone's imagination was the possibility of cheap or even free calls.
SYDNEY, 4 May 2009 - Although Australia's IT expenditure in 2009-2010 will be significantly impacted by the global financial crisis, sales of Unified Communications (UC) solutions are set to benefit as organisations seek new ways to achieve cost savings, and as mergers and acquisitions continue to drive a need for integration and homogeneous solutions.
What is the best way to build value around the business case for your organisation? What direction are you coming at UC from? Can you move forwards with any baseline infrastructure and architecture? Joe Sweeney of IBRS and IBM's Craig Campbell look at the Unified Communications journey.
Rationalising multiple PABXs, voice mail systems, and support contracts to then move towards the application journey - getting back to basics and seeking the potential quick wins. Insights and real life examples from Joe Sweeney of IBRS and IBM's Craig Campbell.
Where are the sweet-spots for the best business case around UC and Collaboration? How do you bring together IT and the business also the applications and infrastructure groups? What are the best ways to structure the business and deployments to support these and win office politics? Joe Sweeney of IBRS and IBM's Craig Campbell have some answers.
Many end-users are looking to the vendor community to help them bring their teams, applications and processes together. With existing infrastructure, past investments and licensing issues - what is the strategic path to new UC architectures? And what about interoperability? Joe Sweeney of IBRS talks with IBM's Craig Campbell.
Joe Sweeney of IBRS and IBM's Craig Campbell dialogue on the evolution and application of hosted unified communications. Will it see growth in Australia? And if so for which types of business? Can it help in managing remote branches and locations?
Sidestepping the pitfalls
Unified Communications (UC) continues to be a heavily overused "buzz word" driven particularly by IT solution vendors. Many industry reports, case studies and user implementations have in fact highlighted that UC is in fact a very unique and organizational specific proposition and it is not the "one size fits all" approach.
Unified Communications (UC) continues to be a heavily overused "buzz word" driven particularly by IT solution vendors. Many industry reports, case studies and user implementations have in fact highlighted that UC is in fact a very unique and organizational specific proposition and it is not the "one size fits all" approach.
According to Gerard Neiditsch, Mallesons' Executive Director Business Integration & Technology, the catalyst for the firm's VoIP deployment was, initially, replacing legacy PABX's in Australia.
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