Aspect delivers unified communications for the contact center.

We help the world’s most progressive market leaders balance consumer demands with bottom-line realities and top-line objectives. Aspect Software delivers all-in-one, IT-ready solutions that reduce complexity, lower costs and increase business agility by consolidating all contact center functionality into standards-based software that is easy to deploy, manage and propagate throughout the enterprise – giving both business and IT optimal choice and control.

Our leadership gives us unparalleled industry insight – and we build this insight into all our contact center offerings. Our unified architecture radically reduces complexity and paves the way for unified communications in the contact center – which you, in turn, can extend throughout the enterprise. This approach can transform customer-company interactions by streamlining and enhancing customer-facing business processes.

Aspect Software, Inc. founded the contact center industry and is now the world's largest company focused solely on unified communications for the contact center. Our all-in-one, IT-ready solutions help two-thirds of the FORTUNE Global 100 and a variety of small and medium enterprises to communications-enable their customer service, collections and sales & telemarketing business processes. For more information, visit www.aspect.com.


HOT OFF THE WIRE...

Aspect has announced to key media, analysts and consultants that the company has been honored for its global unified communications deployment in the 2009 InfoWorld 100 Awards from IDG's InfoWorld magazine. Each year, the InfoWorld 100 Awards recognize the 100 most innovative uses of IT initiatives to further business goals. Aspect won the InfoWorld accolade for its implementation of Microsoft® Office Communications Server 2007 R2 throughout offices in the Americas, Europe and the Asia Pacific (APAC) regions.

As you know, this is 2nd prestigious award that the company has garnered for its global UC deployment, following closely on the heels of the recent InformationWeek 500 award. This InfoWorld 100 further validates that the industry understands how unified communications can strategically help companies reach their business objectives for improved processes and reduced costs. Plus this continues to underscore that Aspect clearly has expertise in the unified communications space. Click here to read the press release highlighting the details of this impressive award.