Cyara Solutions is a pioneer of next generation software based customer experience simulation and testing solutions for IVRs, Speech Self Service Platforms, Voice Biometrics, Outbound Dialers and Contact Centres.

Our unique technology enables companies to simulate end-to-end contact centre customer and agent experience in a repeatable automated manner to ensure satisfactory system operation without impacting actual customer experience.

Cyara can perform automated load testing, application testing, Genesys CTI and Routing strategy testing, quality assurance and validation of your contact centre operations without impacting customer experience whilst using real calls. With Cyara Solutions you’ll always be the first to know of any issues with your IVR, Genesys CTI or Contact Centre. Deploy our solution on your premise or use our hosted 'On-Demand' services.

Visit the Cyara Solutions website: www.cyarasolutions.com