By IBM Corporation
Whitepaper
How CIOs can help drive business returns by improving organizational effectiveness Without access to historical information, organizations today would be severely limited in their ability to make informed, appropriate decisions regarding even the most basic aspects of their business. However, the challenges encountered during attempts to gather, codify and distribute this knowledge can be daunting.
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By Joe Sweeney
Best Practice
Our end-user breakfast session at the Westin in June provoked a lot of thought and discussion. After the panel, our moderator Joe Sweeney discussed the approaches and best practice for unified communications and collaboration with one of the panellists, Craig Campbell, local Business Unit Executive for IBM's Global Technology Services group.
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By IBM Corporation
Whitepaper
Enterprise mobility presents opportunities to the business world and challenges to CIOs. Opportunities can be found in new capabilities and applications that will reshape business models, empower workers, improve collaboration, help to better manage customer relationships and drive consumer loyalty. CIO challenges include the provisioning, security and ongoing management of these devices.
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By IBM Corporation
Case Study
The Royal Children's Hospital (RCH) was established in 1870 and has been located on its present site at Parkville in Melbourne, Australia since 1963. RCH is a major specialist paediatric hospital in Victoria and provides a full range of clinical services, tertiary care, health promotion and prevention programs for both children and adolescents.
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By IBM Corporation
Case Study
Streamlined communications and desktop video an easy sell for WestfieldChallengeWestfield's old PABX system was out-of-date and running out of capacity. The company wanted to install a telecommunications system that would streamline communications across the business, including remote offices and employees on the move.
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By IBM Corporation
Case Study
Sydney Airport's network upgrade a departure from high costs and reliability problemsChallenge Sydney Airports Corporation Limited (SACL) wanted to ensure the availability and security of its critical infrastructure while reducing the amount of time staff spent on network configuration and maintenance. Its network was based on an outdated technology that was becoming increasingly difficult and expensive to support and couldn't cope with the demands of current and planned applications.
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By IBM Corporation
Case Study
About Samarinda Lodge Samarinda Lodge is a not-forprofit residential aged-care facility in Ashburton, Australia, serving approximately 40 residents. The organisation is staffed by registered nurses as well as personal care attendants and offers 24x7care for its residents.
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By IBM Corporation
Best Practice
Providing immediate communications and collaboration around the corner or across the globe
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By strategicadmin
Overview
Joe Sweeney of IBRS and IBM's Craig Campbell review our CIO panel session on defining Unified Communications and Collaboration and how to overcome the challenges in a modern business. With many different teams and stakeholders involved in the process how can you plan and deploy these solutions with success?
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By strategicadmin
Insight
What is the best way to build value around the business case for your organisation? What direction are you coming at UC from? Can you move forwards with any baseline infrastructure and architecture? Joe Sweeney of IBRS and IBM's Craig Campbell look at the Unified Communications journey.
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By strategicadmin
Insight
Rationalising multiple PABXs, voice mail systems, and support contracts to then move towards the application journey - getting back to basics and seeking the potential quick wins. Insights and real life examples from Joe Sweeney of IBRS and IBM's Craig Campbell.
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By strategicadmin
Best Practice
Where are the sweet-spots for the best business case around UC and Collaboration? How do you bring together IT and the business also the applications and infrastructure groups? What are the best ways to structure the business and deployments to support these and win office politics? Joe Sweeney of IBRS and IBM's Craig Campbell have some answers.
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By strategicadmin
Insight
Many end-users are looking to the vendor community to help them bring their teams, applications and processes together. With existing infrastructure, past investments and licensing issues - what is the strategic path to new UC architectures? And what about interoperability? Joe Sweeney of IBRS talks with IBM's Craig Campbell.
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By strategicadmin
Insight
Joe Sweeney of IBRS and IBM's Craig Campbell dialogue on the evolution and application of hosted unified communications. Will it see growth in Australia? And if so for which types of business? Can it help in managing remote branches and locations?
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By IBM Corporation
Case Study
The Sydney Diocese of The Anglican Church of Australia spreads the word with the help of IBM® Lotus collaboration tools About the Diocese of Sydney, Anglican Church of Australia The Sydney Diocesan Secretariat (SDS), is the central administrative organisation of the Anglican Church in the Diocese of Sydney, supporting an extensive number of independent Anglican organisations including parish churches, Independent and local schools, Anglican Retirement Villages and Anglican Youthworks just to name a few.
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By strategicadmin
Case Study
Celina Insurance Group streamlines collaborative processes with agents to stay ahead of the competition
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Fork-lift upgrade of telephony systems delivers real benefits to Crown.
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