Friday 12 March, 2010


Mitel Movers & Shakers Interview
CEO of Mitel Don Smith speaks with Frost & Sullivan in a movers and shakers interview "Accept change and understand the implications of it!" This interview is also available in MP3 format. Click here ... read more
How to achieve pro-Active VoIP Call Quality Monitoring?
Knowing is everything! Are you planning on rolling VOIP out in your environment? What is the impact of VOIP unavailability to your business? In this webinar, we will demonstrate an easy way to simulate ... read more
Podcast on e-Services: Doing more with less with Genesys
This podcast discusses shows you how to: -    Use non-voice channels on web and mobile for customer support -    Cut costs whilst still providing better customer service experience -    Provide your customers ... read more
Next Generation Access with OvumICT
Asia-Pacific is the world leader in terms of next-generation access (NGA) deployment. Regulators have imposed fibre regulation through a variety of regulatory tools including fibre unbundling (such as ... read more
UC&C: Definition and best practice approaches
Joe Sweeney of IBRS and IBM's Craig Campbell review our CIO panel session on defining Unified Communications and Collaboration and how to overcome the challenges in a modern business. With many different ... read more
The UC Journey: building the best business case
What is the best way to build value around the business case for your organisation? What direction are you coming at UC from? Can you move forwards with any baseline infrastructure and architecture? Joe ... read more
Rationalisation, the application journey and proven ROI
Rationalising multiple PABXs, voice mail systems, and support contracts to then move towards the application journey - getting back to basics and seeking the potential quick wins. Insights and real life ... read more
Best practice: business structures for the UC journey
Where are the sweet-spots for the best business case around UC and Collaboration? How do you bring together IT and the business also the applications and infrastructure groups? What are the best ways to ... read more
UC vendor roadmaps: dealing with multiple systems and sunken investments
Many end-users are looking to the vendor community to help them bring their teams, applications and processes together. With existing infrastructure, past investments and licensing issues - what is the ... read more
The cloud and hosted UC
Joe Sweeney of IBRS and IBM's Craig Campbell dialogue on the evolution and application of hosted unified communications. Will it see growth in Australia? And if so for which types of business? Can it help ... read more
World's toughest computer: TBO423-U1
This video looks at how Panasonic's tough book is used in a range of rugged environments and industries including, the police force – automotive, Utilities, Logistics and telecommunications. Key points ... read more

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March 01, 2010

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